It can happen that your tool needs some repair. Please go to the Dealer locator on this website and find your nearest Sneeboer retailer.
Alternatively please send an email to sales@sneeboer.com. We would prefer to receive a photo from the broken tool and short discription. Then you will receive an answer by e-mail from us with the suggested repair and price.
The next step is sending us your tool, don't forget to add your name, address, phone number and E-mail address!!! After payment of the invoice the tool will be repaired and sent back. This will take approx. 1-2 weeks.
Here is a video that explains how to replace the handle yourself.